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The Capital Hotel Surabaya, Surabaya
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Key details
About the Hotel
Jl. Jemursari No. 258,
Surabaya,
Indonesia,
60237,
East Java
The Capital Hotel Surabaya offers 4-star accommodations with amenities such as free WiFi and a fitness center. This Surabaya hotel features a restaurant, bar/lounge, and 24-hour room service. It is located in the Tenggilis Mejoyo district.
Rooms & Amenities
The Capital Hotel Surabaya features 105 air-conditioned rooms which include flat-screen TVs, tea and coffee makers, and minibars. Some accommodations offer city views and executive lounge access, while suites provide additional living space and private balconies.
Dining & Beverage Options
Dining options include Sekarwangi Restaurant, which serves a selection of local and Western dishes. The hotel's bar/lounge provides a space for relaxation and drinks.
Recreation & Services
Recreational facilities at The Capital Hotel Surabaya include a fitness center, and leisure activities can be arranged through the on-site tour desk. Guests can also take advantage of the hotel's dry cleaning/laundry services.
Attractions & Transportation
The nearby Surabaya Zoo is located 2 miles from the hotel, while the Heroes Monument and Sanggar Agung Temple are 1 miles away. Public transport options include local bus stops within walking distance.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, with numerous tasty options, including a section dedicated to traditional Javanese dishes that truly delighted my taste buds.” view full review
Stunning Views!
“Staying in the Junior Suite, I loved the floor-to-ceiling windows providing a amazing 90-degree view of Jemursari road. Opening the curtains made the room feel bright and airy.” view full review
Effective Communication!
“The service staff were consistently friendly and engaged, ensuring that the needs of each guest were met without confusion, enhancing our overall staying experience.” view full review
Spotless Cleanliness!
“The bathroom facilities were immaculate, showing excellent maintenance standards that greatly contributed to a comfortable and pleasant stay.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sun terrace
BBQ facilities
Massage
Room features
Air conditioning
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jl. Jemursari No. 258,
Surabaya,
Indonesia,
60237,
East Java
Map view
Jl. Jemursari No. 258,
Surabaya,
Indonesia,
60237,
East Java
City landmarks
Taman Bungkul Street
Taman Bungkul
3.1
km
Zoo
Surabaya Zoo
2.8
km
Park
Kebun Bibit Surabaya
2.3
km
Jl. Ahmad Yani no. 333
Carnival Park Suroboyo
4.3
km
Jl. Pemuda No.39
Monumen Kapal Selam
5.4
km
Shopping Area
Marina Plaza
1.1
km
Mosque
Masjid Nasional Al-Akbar
5.2
km
Jl. Ahmad Yani No.138
Taman Pelangi
3.1
km
Jl. Diponegoro No.1-B
Sura and Baya statue
2.8
km
Mosque
Masjid Jami Al Awwabin
630 m
Masjid Al Ikhlas
630 m
Pasar Krempyeng Sidosermo
650 m
Jln. Pahlawan
Tugu Pahlawan
2.3
km
Masjid Al Istiqomah
670 m
GBI Diaspora Sejahtera Surabaya
680 m
Mosque
masjid an-nur
690 m
Masjid Al-Manshur
710 m
Church
Gereja Allah Baik
740 m
Mosque
Masjid Al-Mustaqin
750 m
Masjid Al Mustaqim
780 m
Masjid Al Mustofa
790 m
Mosque
Masjid Nurul Islam
790 m
Masjid Al Huda
830 m
Mosque
Masjid Baiturrahman
990 m
Masjid Al Amin
1.2
km
Nearby
Mosque
Masjid Nurul Iman Margorejo Indah
350 m
Mosque
Masjid Al Aziz
410 m
Restaurants
Handayani
40 m
Jln. Prapen 35
Bromelia Indonesian Cafe and Resto
690 m
Jl. Raya Jemursari no. 10
Ikan Bakar Mataram
390 m
Jl. Prapen Raya no. 65 Trenggilis Mejoyo
Bon Ami Bakery
470 m
Dharmahusada Indah I/19
Savoury Bakery
830 m
Jl. Tenggilis Utara no. 2-4 Trenggilis Mejoyo
Rock 'n Sugar Coffee & Bistro
550 m
Jl. Jemursari no. 206-208 Luminor Hotel
Peco Peco Sushi
780 m
Jl. Margorejo Indah blok A no. 304 Margorejo
House of Wok Plaza Marina
850 m
Jln. Margorejo No. 97-99 Plaza Marina
Forum Garden Restaurant
850 m
Jln. Margorejo 101 - 102
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly staff
Comfortable rooms
Location inconvenience
Slow service
8.2/10
Great
Rooms
7.4
Location
6.2
Service
8.6
Dining
6.6
Guest reviews
8.2/10
based on 61 reviews
7.3
7.3/10 based on 93 reviews
Lauren
United States,
December
2024
8.2/10
I had a pleasant stay at the hotel, which is quite spacious and modern, perfect for both business and family travelers. The friendly staff made my experience enjoyable, but the location was a bit off the beaten path, making it harder to find nearby dining options. The room was comfortable enough, and the facilities offered a good range of amenities, though dining could use some improvement. Overall, it was a decent value for money but not without its drawbacks.
Rooms
8.0
The deluxe room was very comfortable and had enough space for me to set up my remote office, which really helped me unwind after a long day at work.
Service
9.0
The staff was incredibly friendly and polite, always ready to help with a smile, which added a personal touch to my stay.
Location
6.0
The hotel is situated about 30 minutes from the airport and roughly 15 minutes to the city center, but it's tucked away in an industrial area, which made finding restaurants and shops a bit of a challenge.
Dining
7.0
While the dining options had a good variety, including traditional food and drinks, I found that they could improve on the quality and options available.
Facilities
7.0
The hotel offered a range of amenities that were quite decent, but I wish they had more recreational facilities to use during my downtime.
James
United States,
December
2024
6.6/10
I had a mixed experience at this hotel. On one hand, the rooms were clean and neat with a decent breakfast selection. On the other hand, the walls were quite thin, and I could hear everything from neighboring rooms. The location was a bit far from restaurants and the city center, which was somewhat inconvenient, but the service was friendly and efficient. Overall, it was a good stay, but not without its drawbacks.
Rooms
6.0
The rooms were very clean and neat, but I could hear everything from next door and above, which made them quite noisy.
Service
8.0
The staff was friendly, and check-in was fast. They promptly came to resolve issues I had, which I appreciated.
Location
5.0
The location is a bit far from restaurants and malls, which can be an advantage or disadvantage depending on your needs.
Dining
7.0
Breakfast had a lot of options, but I felt there could have been a bit more variety.
Facilities
7.0
The hotel had good facilities, but nothing particularly stood out.
Kate
United States,
December
2024
6.8/10
The hotel is conveniently located about 30 minutes from the airport and 15 minutes from the city center. The rooms are quite small, but they are clean and comfortable nonetheless. The service from the staff was friendly and helpful, making my stay pleasant. On the downside, the dining options could use some improvements, especially during breakfast. Overall, it offers decent value for money, despite a few drawbacks.
Rooms
7.0
The rooms are quite small, but they are clean and comfortable.
Service
8.0
The staff was friendly and very helpful, ensuring my room was clean.
Location
6.0
The hotel is about 30 minutes from the airport and 15 minutes to the city center, which can be a bit inconvenient.
Dining
6.0
Breakfast options could be better, but what was available was quite good.
Facilities
7.0
Basic amenities were sufficient, but nothing particularly stood out.
Douglas
United States,
December
2024
7.4/10
The hotel provided a comfortable stay with very friendly and helpful staff. The rooms were clean, although a bit small, which might not be ideal for everyone. The location is a bit isolated from restaurants and attractions but is convenient for those needing proximity to the airport. Overall, it offers good value for money, especially for short stays.
Rooms
7.0
The rooms were clean and comfortable, though they felt a bit small. I appreciated the ability to relax after a long day of work.
Service
9.0
The staff were all friendly and helpful, making the check-in process fast and efficient. They were attentive to any issues that arose.
Location
6.0
The location can be a bit of a double-edged sword, being quite far from restaurants and malls, which might not be ideal for those wanting to explore the area.
Dining
8.0
Breakfast options were good, with fresh juices and traditional foods, but I wished there were a few more choices.
Facilities
7.0
The facilities were decent and served the basic needs, though nothing particularly stood out.
James
United States,
November
2024
7.0/10
I had a decent stay at this hotel. The rooms were clean and comfortable, which made unwinding after a long day easy. The staff were friendly and helpful, but the location wasn’t ideal as it was pretty far from the city center. Dining options were decent, with a nice variety, although I expected a little more flair. Overall, it was a reasonable stay but not without its drawbacks.
Rooms
8.0
The rooms were clean with a nice view, and the comfort level was just right for relaxing after work.
Service
9.0
The staff were polite and very helpful, making my stay more enjoyable.
Location
5.0
The hotel is situated in an industrial area, which makes accessing the city a bit challenging.
Dining
7.0
The dining options were quite diverse, featuring many delicious Indonesian meals, which I really appreciated.
Facilities
6.0
The hotel's facilities were satisfactory, but not particularly memorable.
Moses
United States,
November
2024
8.4/10
I had a pleasant stay at the hotel, which featured clean rooms and very friendly staff. The location is convenient for accessing the airport and surrounding areas, but it isn't very close to local attractions. While the dining options were varied, they could benefit from more choices. The facilities were generally good, yet nothing felt particularly luxurious. Overall, it offers decent value for money, especially for a short stay.
Rooms
8.0
The rooms were clean and equipped with good facilities. I found them quite comfortable.
Service
9.0
The service provided by the staff was really nice and polite. They were always sincere and eager to help.
Location
6.0
The hotel's location is near the airport and an industrial area, which means you might need to rely on taxis a lot.
Dining
7.0
The dining experience was good with many options available, but I wish there were more variants offered.
Facilities
7.0
The facilities were decent, but not overly impressive. It was adequate for what I needed.
Frank
United States,
November
2024
9.0/10
I recently stayed at this hotel and overall, it was a decent experience. The location is convenient, being about 15-20 minutes from the city center, and the friendly and attentive staff made my stay more enjoyable. However, the dining options were basic, lacking variety, and the room views weren’t particularly great. The service certainly stands out, but there’s room for improvement in other areas.
Rooms
7.0
The rooms were simple and basic, with floor-to-ceiling windows on two sides, although the views were just of the surrounding suburbs. They were good enough for a comfortable stay.
Service
9.0
The staff was friendly and quite attentive, promising to address any concerns promptly.
Location
6.0
The location was a bit challenging as it’s about 15-20 minutes from the city center and quite hard to find something outside the hotel. However, there were food outlets nearby.
Dining
5.0
The dining options were simple and lacked much variance, which was a bit disappointing given the potential for more variety.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional or luxurious.
Tim
United States,
November
2024
9.4/10
I had a pleasant stay overall at this hotel. The location was quite convenient, as it was only about 30 minutes from the airport and close to the city center. The rooms were a decent size and clean, although not particularly spacious. The staff was really friendly and attentive, which made my experience even better. However, the dining options were a bit limited, especially for breakfast, which could use more variety.
Rooms
7.0
The rooms were clean and decent-sized, but I found them a bit small for my taste.
Service
9.0
The staff was extremely friendly and attentive, which really added to the overall experience.
Location
8.0
The hotel is conveniently located about 30 minutes from the airport and 15 minutes from the city center, making it easy to get around.
Dining
6.0
The dining experience was simple with not much variance, but breakfast was decent with fresh options.
Facilities
7.0
I didn't get to experience all the facilities, but the overall amenities seemed sufficient.
Thomas
United States,
November
2024
8.0/10
I had a pretty good stay at this hotel. The rooms were very comfortable, especially after a long day at work. The staff was friendly and efficient, which added to a pleasant experience. However, the location was a bit far from the city, sitting in an industrial area, making it less convenient. Overall, it felt like decent value for money, but the setting might not be for everyone.
Rooms
8.0
The Deluxe room I stayed in was very comfortable and featured floor-to-ceiling windows on two sides, which gave a nice view. I appreciated how spacious it felt.
Service
9.0
Service was quick and efficient. The staff made sure to check me in fast and were always polite and helpful.
Location
6.0
The hotel is located in the SIER area, which is quite far from the bustling city life since it's in an industrial part. This could be a downside if you're looking for more of a vibrant atmosphere.
Dining
9.0
The dining options were quite excellent and diverse, including some delicious traditional food. I really enjoyed my meals there.
Facilities
8.0
Facilities in the hotel were well-maintained and provided a good range of amenities that made my stay enjoyable.
Steven
United States,
October
2024
6.2/10
I had a decent stay at this hotel. The rooms had floor-to-ceiling windows and offered enough comfort for my needs, even if the views were just of the suburbs. The staff was friendly but the service could have been quicker. The location is a bit out of the way, situated in an industrial area, which made it challenging to find nearby activities. Overall, it had its ups and downs, but it wasn't a bad experience.
Rooms
7.0
The rooms had floor-to-ceiling windows, providing decent views, though they primarily looked out onto the surrounding suburbs. They were comfortable enough for my stay.
Service
6.0
The staff were friendly, but the service was quite slow at times. It took longer than expected for my requests to be addressed.
Location
5.0
The hotel is located about 15-20 minutes from the city center in an industrial part of Surabaya. This could be both an advantage and a disadvantage, but it made finding things outside the hotel a bit difficult.
Dining
6.0
The dining options were simple with not much variance, which was a bit disappointing. The breakfast was decent but lacked variety.
Facilities
7.0
The facilities met my basic needs but didn't stand out in any particular way.
Lee
United States,
October
2024
9.6/10
I had a lovely stay at this hotel, with clean and comfortable rooms and a friendly staff that made me feel welcome. The location was convenient, being close to the airport and various food outlets. However, the dining options could use some improvement, especially for breakfast. Overall, it was good value for money, but the small room size and limited dining could be drawbacks for some guests.
Rooms
7.0
The room was quite small but cutely decorated.
Service
9.0
The staff were extremely friendly and attentive, ensuring a pleasant stay.
Location
8.0
The hotel is located near the airport and food outlets, making it very convenient for travelers.
Dining
6.0
The breakfast was good but had limited options.
Facilities
7.0
The overall facilities were decent, but not overly impressive.
Robert
United States,
October
2024
8.8/10
The hotel had clean and neatly decorated rooms that offered a good variety at breakfast. The staff were incredibly friendly and attentive, making our stay comfortable. However, the location near the airport and industrial area posed some challenges for finding activities outside the hotel. Overall, I found it to be a decent value for money despite the location having its pros and cons.
Rooms
8.0
The rooms were clean, neat, and cutely decorated, although not very spacious.
Service
9.0
The staff were so friendly and attentive, always ready to help.
Location
6.0
The location is close to the airport, which can be convenient, but it also means you have to rely on taxis for amenities outside the hotel.
Dining
7.0
The breakfast had a good variety of options in both Asian and Western styles, but I think it could use a little more variety.
Facilities
7.0
The hotel had decent facilities, though they could definitely be improved.
Norman
United States,
October
2024
7.8/10
I had a mixed experience at this hotel. On one hand, the rooms were charmingly decorated and fairly cozy, though a bit small, and the staff was friendly and attentive. On the other hand, its location in an industrial area made it somewhat inconvenient for exploring the city, and the dining options could improve. Overall, it offers decent value for money, but there are areas that could use some enhancement.
Rooms
7.0
The rooms were cutely decorated but not very spacious, with views limited to surrounding suburbs.
Service
8.0
The staff were friendly and quite attentive, though the service in the restaurant was a bit slow.
Location
6.0
The hotel is located in an industrial part of Surabaya, which is about 30 minutes from the airport and 15 minutes to the city center.
Dining
7.0
While the dining options featured excellent Indonesian meals, the overall experience left room for improvement.
Facilities
7.0
Facilities were decent but nothing spectacular.
Friendly staff
Location inconvenience
Scott
United States,
October
2024
9.2/10
I recently stayed at this hotel, and while the rooms were comfortable and clean, the location wasn't the best for exploring the city easily. The staff was very friendly and accommodating, making my experience much better. However, I found the dining options a bit limited, which was disappointing. Overall, it was a decent stay, but some improvements could make it great.
Rooms
8.0
The rooms were very comfortable and provided a great space to unwind after long days.
Service
9.0
The staff was friendly and helpful throughout my stay, and the check-in process was quick.
Location
6.0
The hotel is about 20 minutes from the city center, which made it a bit challenging to find activities outside.
Dining
5.0
The breakfast options were simple with not much variety, which was a letdown.
Facilities
7.0
The facilities were okay, but nothing stood out as exceptional.
Christina
United States,
October
2024
7.6/10
I had a pleasant stay at this hotel with its clean rooms and friendly staff. The location was quite convenient, being close to the airport and city center. However, I found the dining options a bit limited, which was disappointing. Overall, it offers good value for money, especially for short stays in the area.
Rooms
8.0
The rooms were standard size, clean, and had floor-to-ceiling windows on two sides, providing a good view.
Service
9.0
The staff was very polite and helpful, making my stay comfortable with their friendly demeanor.
Location
8.0
The hotel is conveniently located near the airport and is only about 15 minutes from the city center, making it easy to get around.
Dining
6.0
The dining was decent but lacked variety, particularly in breakfast options.
Facilities
7.0
The facilities were average, and while they met my needs, there wasn't anything particularly standout.
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